Everything You Need to Know About Chevy Recalls

If you’ve received a Chevy recall notice, you’re probably concerned about the safety of your vehicle. Dealing with a recall can be quite stressful, but it doesn’t have to be as long as you familiarize yourself with the process and the most appropriate steps to remedy the issue. If you have more questions about recalls, visit us at Casey Chevrolet today.

What is a Recall?

If a vehicle manufacturer determines that a specific car make and model has a safety-related issue or defect, they will issue a recall letter to all owners. Typically, you’ll receive a physical letter that details the recall and tells you exactly how to get it fixed. To inconvenience you as little as possible, you can repair your vehicle free of charge at an authorized Chevy service center.

How Do I Find Out More Info?

Once you’ve received a letter about a recall, you can find out more information by using the GM Recall and Warranty Center, visiting the NHTSA website, or calling our Newport News, VA, Chevy dealership. They host a searchable database that allows you to input your VIN and see exact descriptions of the related safety defects. You can also contact our helpful team of factory-trained experts, who will be informed of the recall and can assist you further.

What to Do if a Recall is Issued

The last thing any driver wants is a recall for their car, but the reality is that they happen to every major manufacturer. If you receive a letter, the most important thing to do is stay calm. Once you’ve assessed the issue, the next step is scheduling an appointment at our service center to repair the problem. Since recall service requires no payment for Chevy parts and labor, there’s no need to wait to get your vehicle back into proper working order.

Visit Us in Newport News, VA, For All Your Recall Needs

Contact Casey Chevrolet immediately if you want to service your vehicle after receiving a recall letter. Once you’re here, our service technicians will walk you through each step. And remember, if you’re unsure of what your car needs, we offer a complimentary multi-point inspection on every service visit!