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Survey Questions
How did you schedule your service appointment?
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If by phone, how would you rate your wait time?
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If by website, was the service request form easy to locate and use?
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How quickly did we respond?
< 1 day
2-3 days
3+ days
not at all
Was our service staff responsive and courteous?
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Did you receive a thorough explanation of work performed?
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How would you rate the quality of work performed?
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Would you bring your vehicle back for additional service?
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